We invite you to contact our After-Sales Service (SAV) as soon as possible, by email [email protected]
As stated in our General Terms and Conditions of Sales (GTC), si votre commande contient un flocage et que celui-ci a d
If the order has not yet been dispatched, we will be able to cancel it and proceed with the refund.If, on the other hand, the order has already been dispatched, you will need to return your order to us at your own costs so that we can cancel it and refund your articles (the shipping costs of the dispatch will remain yours to pay).