We invite you to contact our After-Sales Service (SAV) as soon as possible, by email [email protected]
As stated in our General Terms and Conditions of Sales (GTC), we will not be able to cancel your order if it contains flocking and if it has already been processed.
Si la commande n'a pas encore été expédiée, nous pourrons l’annuler et procéder au reIf, on the other hand, the order has already been dispatched, you will need to return your order to us at your own costs so that we can cancel it and refund your articles (the shipping costs of the dispatch will remain yours to pay).