I want to change my shipping address after ordering April 17, 2020 Please contact support@vitality.gg immediately. If your order has already been shipped, no address changes can be made.
The country I want to deliver to is not in the list April 17, 2020 At the moment we only ship to Europe. We will update our list of delivered countries as we go.
I received a damaged package April 17, 2020 If you notice that the package is damaged upon receipt: - If the package is delivered to you in person and you notice that its packaging is damaged, you can...
I did not receive my package "without signature" April 03, 2020 Below is a 3-step procedure for making a complaint to the Post Office: 1) We invite you, first of all, to check that one of your neighbors has not received...
I have an exchange to make - I bought my item in the V-Hive store - can I send it back to you by post? To what address? April 03, 2020 Unfortunately, we do not offer this solution. Please exchange your items at V.Hive, 75003 Paris.
I have an exchange to make - I purchased my item online - can I exchange my product at V-HIVE? April 03, 2020 Unfortunately, we do not offer this solution. Please contact support by email at: support@vitality.gg to initiate a return.
