How long do I have to return an item? April 03, 2020 As stated in our T&Cs, for any standard order (without flocking), you have 30 days to return an item.
Who pays the return shipping costs? April 03, 2020 When the product is defective, or your order is not compliant (wrong size, wrong item), the return costs will be borne by Team Vitality , our after-sales service will send...
I received my order but one item is missing. April 03, 2020 Please check your parcel packaging and products. An item may have stuck to another product. If despite your verification, you cannot find the missing product, do not hesitate to contact...
Can I exchange or return items purchased online? April 03, 2020 For non-flocked items, you have 30 days from receipt of your order to exchange products purchased on the site https://shop.vitality.gg/ Only new, unworn, labeled and perfect condition products can be...