Error/Flocking change April 17, 2020 As mentioned in our T&Cs, any personalized item cannot be refunded/exchanged. If the error comes from Vitality, we will make an exchange with the correct flocking.
I have an exchange to make - I bought my item in the V-Hive store - can I send it back to you by post? To what address? April 03, 2020 Unfortunately, we do not offer this solution. Please exchange your items at V.Hive, 75003 Paris.
I would like to have an autograph from a player April 03, 2020 We do not have a "stock" of autographs. We invite you to attend a Vitality event, where you will have the opportunity to meet the players. You can also follow...
My product is defective April 03, 2020 You can contact our customer service by email: support@vitality.gg to explain the problem encountered. To facilitate the processing of your request, we ask you to kindly send us a photo...
