Mystery Box Rules
Specific regulations for Mystery Boxes / Lootboxes
The loot boxes (or "mystery boxes") offered on our site are boxes containing a random selection of several products from previous collections (years 2022, 2023 and 2024). These products may include textile items, accessories or other derivative products.
1. Contents of loot boxes
Each loot box contains several items, randomly selected from a defined set of products. There is no rarity system or exclusive products in loot boxes. The contents are the same for all buyers in terms of commercial value and product type, although the exact items may vary.
2. Nature of the product
By purchasing a loot box, the customer agrees to receive random content, with no option for selection or customization. The total retail value of the products received is always at least equal to the purchase price of the loot box.
3. Returns and withdrawal
In accordance with current legislation, customers have a legal withdrawal period of 14 days from receipt of the order. To exercise this right in the context of a lootbox, the entire contents of the box must be returned , in perfect condition, in its original packaging. No partial returns will be accepted.
4. Availability
Loot boxes are available while supplies last. The company reserves the right to limit the number of purchases per customer to ensure fair distribution.