We invite you to check the size/product indicated on your invoice and if you notice an inconsistency with what you received, it is because a preparation error has visibly slipped into your order.
We apologize for any inconvenience this may cause.
We invite you to contact our After-Sales Service (SAV) by email support@vitality.gg
After analyzing your request, our after-sales service will contact you and provide you with a return slip to collect the item and proceed with the exchange.