How do I access my rewards? May 07, 2024 Get your rewards directly on the app in the shop section “ V.Hive DISCOUNT POINTS ” . You can use them by connecting your account on the V.Hive app or...
How long are my discounts valid? May 07, 2024 Each code is valid until the end of the year. Use them before the following year (2025) so you don't lose your rewards!
Is there any connection with my V.Hive experience points or V.Hive ranking? May 07, 2024 No connection! V.Hive Discount Points is independent and is here to thank you for your continued support!
When do my points go back to 0? May 07, 2024 The points accumulated are annual. Each new year, the points will go to 0 ! (Please note, points will reset to 0 on 12/31)
Can I stack my rewards? May 07, 2024 Unlocking rewards from higher tiers, by skipping multiple tiers at once, will not grant you access to rewards from lower tiers you skipped. Please note: - codes (even those of...
What does 1 point correspond to? May 07, 2024 1 point = 1 euro spent Please note, this only takes into account the reduced price and excludes shipping costs.
How does V.Hive Discount Points work? May 07, 2024 It's very simple: Download the app, connect your eshop account. Each of your purchases will allow you to earn and accumulate points. You can buy directly on the application or...
Error/Flocking change April 17, 2020 As mentioned in our T&Cs, any personalized item cannot be refunded/exchanged. If the error comes from Vitality, we will make an exchange with the correct flocking.
I want to change my shipping address after ordering April 17, 2020 Please contact support@vitality.gg immediately. If your order has already been sent, no address change can be made.