How does V.Hive Discount Points work? May 07, 2024 It's very simple: Download the app, connect your eshop account. Each of your purchases will allow you to earn and accumulate points. You can purchase directly from the app or...
Error/Flocking change April 17, 2020 As mentioned in our T&Cs, any personalized item cannot be refunded/exchanged. If the error comes from Vitality, we will make an exchange with the correct flocking.
I want to change my shipping address after ordering April 17, 2020 Please contact support@vitality.gg immediately. If your order has already been shipped, no address changes can be made.
The country I want to deliver to is not in the list April 17, 2020 At the moment we only ship to Europe. We will update our list of delivered countries as we go.
I received a damaged package April 17, 2020 If you notice that the package is damaged upon receipt: - If the package is delivered to you in person and you notice that its packaging is damaged, you can...
I did not receive my package "without signature" April 03, 2020 Below is a 3-step procedure for making a complaint to the Post Office: 1) We invite you, first of all, to check that one of your neighbors has not received...
